Blogging - Everyone else is doing it, so why can't I?

A Holistic Approach

Blogging works in synergy with other eMarketing services, once again proving that a holistic approach is vital to ensure success on the World Wide Web.

Blogs and SEO

You've heard it a million times... Content is king! Because search engines love fresh, relevant content, blogs are a great way to give them exactly this. Essentially by writing one post a day, a blog allows you to add a fresh page of content to your website each day. The nature of blogs also makes them an excellent source of links to your website. Provided your content is engaging, other bloggers will link to it and search engines view these links as popularity votes thereby assisting in improving your rankings.

It is important however that the blog is set up to be as search engine friendly as possible. Start by ensuring that all blog posts are assigned a unique page which is easily indexable by the search engines. This can be achieved by ensuring that each page has a link to it which the search engines can find and follow. Pages must be tagged with keywords relevant to your SEO strategy. This means putting important keywords in your post headings, page URL and meta tags, particularly the title tag.

Blogs and Viral Marketing

In a similar vein to blogs being used as a natural link attraction tool, they can be extremely useful as a viral component to your online marketing strategy.

With valuable and engaging content, people will begin talking about and linking to your site. The blogosphere is an interconnected environment and as a result items which are interesting or remarkable are talked about and shared amongst bloggers. Over time this interest brings eyeballs to your site and ultimately awareness to your brand.

It's Not Always Happy Days and Sunshine

Although word of mouth can have a tremendously positive impact on a brand, it can also cause immense damage. One of the best examples of the blogosphere influencing brands negatively is the now infamous "Dell Hell" scenario.

It all started when blogger Jeff Jarvis had a terrible customer experience with Dell Computers. In true blogger style he documented his experience on his blog and word quickly spread to the point where it was even covered in print by Business Week. However Dell failed to respond to his musings and the bad customer experiences continued as did the negative comments on the blogosphere. Jeff's rantings become known as Dell Hell and a recent scientific study by responsesource.com showed first that Dell has sustained long-term damage to its brand image and secondly that the cheerleaders for the poor reputation of Dell's customer services, are bloggers.

With blogs wielding this level of power, it is critical that brands understand how to manage their reputation online and if necessary take proactive steps to limit the damage which can be caused by negative word of mouth. Online Reputation Management is something all companies need to be considering - this fascinating topic will be discussed in Chapter 10.

On a final note, a great thing to remember about blogs is that a blog is simply a method of publishing content on the Web. Calling something a blog now is a focus on the technology used on the server, the content management solution. Of course, there's a significant culture that's grown around this particular technology, but that culture is bound to remain a subculture. Not because the number of people who are involved in blogging is going to shrink but rather because the number of people reading content published using Movable Type, Blogger, or any of the other tools is going to grow. Fast.

Coming soon: Chapter 4. What should you expect?

Search Engine Optimisation or SEO - What the hell is it and why is it important in an eMarketing strategy? SEO is what you need to harness the immense benefits Natural Search has to offer. Search Engines drive traffic, lots of traffic and SEO helps you make sure you get your share of it. But how exactly does Search Engine Optimisation work? - be sure to catch Chapter 4 when we'll give you a beginner's guide to SEO.

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