BrandsEye National Client Service Director

BrandsEye, a global top 10 Online Reputation Management Service with users in 89 countries. We proud of what we have achieved but this growth needs some senior client service support. This is where you come in. We are looking for a Client Service Director for JHB who has experience in relationship based sales, is continually looking to grow existing clients, has experience with managing a team and a deep fascination with “why” things happen the way they do. A strong sales background, great client relations and super communication skills are a must. If you want to help grow this businesses and show the world what South Africa has to offer then what are you waiting for? Apply now.


Job Title: National Client Service Director
QuirkStation: JHB (working from the JHB QuirkStation).
Account Portfolio: A mix of corporate, consumer clients and a wide range of partners. 
Objectives of the Role: Sales, Jubilant clients.

Specific Responsibilities:

  • Liaise between client and project teams.
  • Proactively sell BrandsEye to new clients.
  • Effective and accurate financial management of the office and projects.
  • Develop excellent relationships with client counterparts including effective and accurate reporting of all client contact and requests.
  • Add value to the client's business by identifying opportunities to improve current practices, creative work, campaign performance and overall business practices.
  • Identify new opportunities within the clients business - thereby growing the business for BrandsEye.
  • Develop campaign case studies.

Business Skills:

  • Ability to think strategically and commercially.
  • Excellent understanding of online - particularly brand and communications.
  • People management and extended team building.
  • Strong administrative and organisational skills.
  • Strong presentation skills - verbal and written.
  • Broad understanding of all communication disciplines.
  • Ability to solve problems quickly and thoroughly.
  • Understanding of new technology and the application of it to the creative process.

Personal Profile

The successful candidate will have the following qualifications, experience and personal qualities:

Qualifications

  • Educated to degree level.
  • Marketing qualification desirable.

Work Experience and Skills

7 years sales/Account Management experience in an Agency or client is a must. Candidates with traditional Agency experience will make the top of the list.

Personal Characteristics:

  • Client focused specifically motivated by a desire to add value to a client.
  • Analytical with the ability to review campaign results, understand them and identify opportunities for improvement.
  • Strong desire to understand the “Why” to every situation.
  • Desire to learn.
  • Team player.
  • Prepared to work long hours when necessary.
  • Works well under pressure.
  • Target driven.

Must have own transport.

Details:

Remuneration: Market related, depending on your skills and experience.

Province: Gauteng

City: Jozi

Type: Permanent

Job Level: Mid-Senior

Benefits: Medical Aid and Pension/Provident Fund Optional. Free peanut butter & toast and Friday drinks.

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